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How do I change an auto-order?
Please go to your Profile and there will be a drop-down window. Choose >> Manage Auto-Order Select Update From there you can Pause or Skip the Order The auto-order will stop and either resume on the next order date, or pause until you manually resume it If you need additional help please c... -
Issues with Restarting Auto-Orders
We recently changed our merchant services account, which caused some of the auto-orders to pause since they cannot read the card on file. If this happens please update your credit card information by going to your name in the top right corner of our website, and clicking it open to show your prof... -
Store Pickup / Curbside Orders
The Big Bad Woof: Curbside Order FAQ Q: What is a curbside order? A: A curbside order is an order placed online that you can conveniently pick up from our store without having to enter the premises. Q: When will my curbside order be ready? A: If the items you ordered are readily available in-st...